DELETE YOUR ACCOUNT.

Delete it in the app

1. Open OpXCORE on your phone or at your company’s OpXCORE website and sign in.
2. Open the menu with your name at the top of the screen and choose Account. Subcontractors and customers: tap Account at the top of the screen.
3. Tap Delete account at the bottom.
4. Read what will happen, type DELETE, and tap Delete my account (or Request deletion).

For your safety you must have signed in within the last 10 minutes. If the app asks, sign out, sign in again, and come back to Account.

When it happens

• No company employs you through OpXCORE (for example, you are looking for work, a subcontractor, or a former employee): your account is deleted right away and you are signed out.
• You are a current employee: your account is deleted when your last employer removes you, or after 30 days, whichever comes first. Your employer’s administrators are told about the request. Until then you can keep working, and you can cancel from Account.

What is deleted

• Your OpXCORE sign-in account, so you can no longer sign in with it.
• Your personal OpXCORE profile, including your name, email address and phone number.
• The links between your sign-in and any company you worked for.
• Face ID or fingerprint sign-in, and notifications to your devices.

We email you when the deletion is complete.

What companies keep

Companies keep the records the law requires, such as your time, pay and work orders. Deleting your account does not delete them. Each company is responsible for its own records; contact the company directly about them.

Can’t use the app?

Email privacy@palehorse.is with the subject “Delete my OpXCORE account”. Send it from the email address on your account, or include the phone number you sign in with. We confirm it is you before deleting anything, then follow the same rules as above and reply when it is done.